Which of the following management philosophies does not focus on quality?
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1 .The benefits of a just-in-time system for raw materials usually include:
A Increase in the number of suppliers, thereby ensuring competitive bidding. B Maximization of the standard delivery quantity, thereby lessening the paperwork for each delivery. C Elimination of nonvalue adding operations. D Decrease in the number of deliveries required to maintain production.
2 .All of the following would generally be included in a cost of quality report, except:
A Design engineering. B Supplier evaluations. C Lost contribution margin. D Warranty claims.
3 .Product-quality-related costs are part of a total quality control program. A product-quality-related cost incurred in detecting individual products that do not conform to specifications is an example of a(n):
A Internal failure cost. B Appraisal cost. C Prevention cost. D External failure cost.
4 .The cost of statistical quality control in a product quality cost system is categorized as a(n):
A Prevention cost. B Internal failure cost. C Appraisal cost. D Training cost.
5 .Which of the following represents an organizational commitment to customer-focused performance that emphasizes both quality and continuous improvement?
A Lean Management. B Total Quality Management. C Activity-based Costing. D Just-in-time.
7 .Hi Tech Corporation is a California based company that has contracted with a separate company in India to handle its customer service call center. Hi Tech Corporation's practice is most accurately described using the term:
A Offshore operations. B Shared services. C Globalization. D Outsourcing.
8 .A manufacturer that wants to improve its staging process compares its procedures against the check-in process for a major airline. Which of the following tools is the manufacturer using?
A Economic value-added. B Benchmarking. C Total quality management. D Statistical process control.
9 .5. Which of the following is not a method for estimating the cost of a project?
A Reserve Analysis. B Project Management Simulation (PMS). C Vendor bid analysis. D Judgment.
10 .For a fixed-price proposal, the deliverables due on the contract are not clearly defined. As a result, the potential contractor should:
A Build in a cost escalator to adjust for materials price increases during the execution of the contract. B Wait to bid until the deliverables are clearly defined. C Submit the bid because the client's price seems more than adequate to meet the contract requirements. D Modify the terms to account fo...
