[单选题]
Which of the following reports prepared by the finance department would enable the organisation to assess the effectiveness of an increase in expenditure on after sales service?
A .Costs of defects reworked or written off due to failures in quality control
B .Revenues from cross-selling activities focused on existing customers
C .Costs of servicing, repairing and running vehicles driven by customer-facing engineers
D .Revenues from sales of imperfect inventory and returned goods
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