Electronic data interchange (EDI) is best described as:
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1 .Detroit Services Corporation provides services to various companies in the automotive industry. Detroit uses a CRM system. Which of the following statements is correct with respect to CRM systems?
A The objectives of CRM systems are to increase customer satisfaction and customer revenue. B Neither statement is correct. C Both statements are correct. D CRM systems provide sales force automation and customer services.
2 .A manufacturing company that wanted to be able to place material orders more efficiently most likely would utilize which of the following?
A Electronic check presentment. B Automated clearinghouse. C Electronic data interchange. D Electronic funds transfer.
3 .Which of the following best defines electronic data interchange (EDI) transactions?
A Customers' funds-related transactions are electronically transmitted and processed. B Entered sales data are electronically transmitted via a centralized network to a central processor. C Electronic business information is exchanged between two or more businesses. D Products sold on central web se...
4 .Which of the following is usually a benefit of using electronic funds transfer for international cash transactions?
A Improvement in the audit trail for cash transactions. B Creation of multilingual disaster recovery plans. C Off-site storage of foreign source documents. D Reduction in the frequency of data entry errors.
5 .Which of the following is usually a benefit of transmitting transactions in an electronic data interchange (EDI) environment?
A A reduced need for an auditor to test computer controls related to sales and collections transactions. B An increased opportunity to apply statistical sampling techniques to account balances. C No need to rely on third-party service providers to ensure security. D A compressed business cycle with ...
7 .Which of the following statements concerningBusiness-to-Business (B2B) transactions is/are correct? I. B2B commerce websites make purchasing decisions faster, simpler, and more cost effective because companies can do more research and transact business with many different vendors. II. B2B transactions are more secure than Business-to-Consumer (B2C) transactions because the government has policies and procedures to protect B2B transactions. III. B2B transactions occur electronically and are generally very reliable because computers are very precise and there is no opportunity for human error.
A I and II. B I, II, and III. C I and III. D II and III.
8 .An advantage of an e-commerce transaction over an EDI transaction is that e-commerce:
A Is generally less secure than EDI. B Is generally slower than EDI. C Requires that organizations enter a contract before transacting business. D Is generally less expensive than EDI.
9 .Which of the following characteristics distinguishes electronic data interchange (EDI) from other forms of electronic commerce?
A EDI transactions are formatted using one of several standards that are uniform worldwide. B EDI transactions need not comply with generally accepted accounting principles. C EDI transactions are usually recorded without security and privacy concerns. D EDI transactions ordinarily are processed wit...
10 .In building an electronic data interchange (EDI) system, what process is used to determine which elements in the entity's computer system correspond to the standard data elements?
A Mapping. B Encryption. C Decoding. D Translation.
