Which of the following contains the core objectives of the coaching process?
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1 .According to McGregor, Theory Y people are motivated by:
A money and security B money and achievement at work C interpersonal relationships and recognition for good work D interpersonal relationships and tight control
2 .The biggest time-waster in modern business life is which one of the following?
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A 1 516.32 B 1 200 C 994.75 D 1 267.96
4 .Fiedler focuses on two styles of leaders taking the relationship between leadership styles and the effectiveness of the work group into consideration. Are these:
A PDMs and PDLs B PDMs and PCMs C PLMs and PLLs D PDLs and PCLs
5 .A fast food chain supplies its franchises with detailed manuals that describe the exact processes employees should follow to accomplish daily tasks like preparing burgers, coffee, French fries and salads. Additionally, each franchise must install cameras to monitor both sales and supply areas to ensure employees are not slacking.The head office of this chain clearly adheres to which set of assumptions about human motivation?
A Collectivism B Individualism C Theory X D Theory Y
7 .下列说法正确的有( )。
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8 .ABC is an old, well-established company having to deal with the current economic crises. Profits are falling due to less export orders and the use of old technology. Many employees have been with the company for the past 20 years and do not understand why they should now change and learn new things. They blame the past unsuccessful months on management. According to Heifetz which sort of change is necessary in this situation?
A Transformational B Fundamental C Technical D Adaptive
9 .Employees are impacted by both external and internal forces of motivation.Which one of the following statements is appropriate?
A It is more important to understand internal forces than external forces of motivation B Less important to understand internal forces than external forces of motivation C It is important to understand both forces of motivation D The need for motivation is seldom recognised by any manager
10 .Which of the following shows the stages of a counselling process?
A Recognition, understanding, empowering and resourcing B Dealing with issues such as lack of experience or technical knowledge necessary to fulfil the job requirements C Looking at how much time could be made free by completing the project to set deadlines D Interview, counselling session, knowledg...
