[单选题] 提问人:匿名网友 提问时间:2021-08-24

CPA-05188Detroit Services Corporation provides services to various companies in the automotive industry. Detroit uses a CRM system. Which of the following statements is correct with respect to CRM systems?


A .Neither statement is correct.
B .The objectives of CRM systems are to increase customer satisfaction and customer revenue.
C .Both statements are correct.
D .CRM systems provide sales force automation and customer services.

提问人:匿名网友 提问时间:2021-08-24

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