Which group of employees would be most likely to use knowledge work systems?
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1 .A company’s code of behaviour and conduct requires all employees to be dressed in business attire, except on Friday’s when smart casual clothing is allowed (“Dress Down Friday”). They are also required to greet all clients and business visitors with a handshake and the exchange of business cards. Whilst the office is open plan (staff, managers and directors are allocated desk and storage facilities according to their needs) closed areas are available for business meetings and private staff meetings. Which of the following levels of organisational culture, according to Schein, best describes the above?
A Basic assumptions and values B Espoused values and beliefs C Power and relationships D Artefacts and creations
2 .There are many stakeholders in relation to the audit of a set of financial statements – directors, shareholders, banks, lenders, employees and the government are typical examples. To whom does the external auditor normally address their report on the financial statements?
A Directors B Shareholders C Employees D Stakeholders
3 .The average age of a mother on the birth of their first child has risen in many countries. This has affected demand for better-quality clothing, prams etc in which of the following ways?
A Demand has fallen B Demand has increased C Demand has not changed D Demand has fallen sharply
4 .A business has established an audit committee and an internal control department. Under which component of internal control would these best be classified?
A Control environment B Risk assessment C Information systems D Control activities
5 .At the end of every month, the chief accountant raises sufficient cheque payments to settle trading liabilities ensuring that a key financial ratio, the “quick” ratio (current assets divided by current liabilities) always remains greater than 1.5. She does so by entering all of the necessary transaction details in the general ledger, but delays despatching most of the cheques for two weeks. She does this to match the payments against cash from credit customers received in those two weeks. What type of fraud is the chief accountant conducting?
A Long-firm B Teeming and lading C Window dressing D Ponzi
7 .Who considered management to be “a practice rather than a science or a profession so there are no precise solutions”?
A Fayol B Adair C Drucker D Fiedler
8 .Which of the following relates to Mintzberg’s managerial roles?
A Objective setting, job measurement, motivating B Social structures, job satisfaction, leadership style C Standardising, motivating, co-operation D Interpersonal, informational, decisional
9 .According to Warren Bennis, what is the difference between managers and leaders?
A Managers do things right, leaders do the right things B Managers manage, leaders lead C Managers maintain distance from their subordinates, leaders are people centred D Managers tell, leaders consult
10 .Olga believes that her job as a senior manager is to achieve the assignment, regardless of the feelings or needs of her team. Whatever decision she makes, she expects her subordinates to follow her instructions without question. Which of the following combination of the Blake and Mouton dimensions and the Ashridge Management College behaviours best describes Olga’s management style?
A 1,9 and tells B 9,9 and sells C 9,1 and tells D 5,5 and sells
