In measuring the success, or otherwise, of the recruitment and selection process, which two performances measures could be used?
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1 .Training and development needs arise from ________________ Which words, in correct order, correctly complete this sentence?
A meeting the organisational and individual needs identified in a SWOT analysis B a structured and methodical approach to knowledge and skill acquisition C the organisation’s business plan, corporate plan or human resource plan.
2 .Karl works in a logistics company. He uses a handheld scanner to individually scan the barcodes on pallets as they arrive in the warehouse.What type of system does Karl use?
A Transaction Processing System B Expert Database System C Management Information System D Knowledge Work System
3 .How can companies make their training needs analysis more effective?
A Focus on what people are failing to do B Understand current skills, look forward to desired outcomes to meet objectives and skills required, identify and train for the skills gaps C Focus on those who are not doing so well, “catching up” with how the best of the team already performs D Focus o...
4 .A company urgently needs a CFA-qualified analyst but has neither the internal resources nor a large budget for advertising. Which one of the following would be the most appropriate recruitment medium?
A recruitment agency B advertisement in a large, nation-wide newspaper C advertisement on national TV D recruitment fairs
5 .Point & Click Camera is a major camera dealer in Paris. On their website, customers have the option of using a “wizard” feature to help them choose a camera. The wizard asks a series of linked questions and then presents the best three options for the customer.Which term best describes this section of the website?
A Transaction Processing System B Decision Support System C Management Information System D Knowledge Work System
7 .An oil company produces an internal report using an executive information system. This report provides information regarding oil production by region, current and forward spot prices for different petroleum products, updated key performance indicators (KPI) for the past 12 months and estimated KPI for the next 12 months together with summaries of press reports related to their company and competitors. The Board of Directors receives this report before their quarterly meetings.According to Anthony’s Hierarchy, this report provides ______________ information.
A Strategic B Tactical C Operational
8 .Rodger’s Seven Point Plan includes which grouping of the following aspects?
A Physical attributes and impact on others B Background and circumstances C Qualification and motivation D Disposition and interests
9 .Who among the following managers use Management Information Systems most extensively?
A Senior managers B Middle managers C Operational managers D Technology managers
10 .According to research, what selection method is the most reliable predictor of job performance?
A Personality and intelligence tests B References C Work sampling D Interviews
