The choice of a medium used in communication depends on which factors?
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1 .In which order does a team normally progress through Tuckman`s stages?
A Norming, forming, storming, performing B Performing, storming, forming, norming C Forming, norming, storming, performing D Forming, storming, norming, performing
2 .Which level of managers requires information that uses a mix of quantitative and qualitative data and may be used to set the rules for operational decision making?
A Senior managers B Executive managers C Operational managers D Middle managers
3 .The choices below are various stages in a typical communication process. Which one is the second stage?
A Receiving a message B Encoding a message C Choosing an appropriate channel (medium) D Decoding a message
4 .In addition to timely and trusted, which one of the following are also two attributes of effective communication?
A Volume and noise B Accuracy and material C Trust and confidence D Relevant and volume
5 .When management communicates policies, plans, information and instructions we talk about ________ or ________ communication.Which words, in correct order, correctly complete this sentence?
A diagonal or inter-departmental B lateral or formal C vertical or downwards D horizontal or informal
7 .Which of the following is a suitable method for communicating that a hostile bid has been made to take over the company?
A Notice board B E-mail to all staff C Open staff meeting D Memo
8 .Which communication pattern (communication network) is the quickest way to reach a conclusion?
A “Y” and “wheel” B “Y” and “all-channel” C “Wheel” and “circle” D “Wheel” and “chain”
9 .The directors of a firm are discussing the introduction of a code of ethics. The creative director will support the introduction of a code so long as it can be demonstrated that it will lead to increased profits. One of the non-executive directors pointed out that having the code would identify the company as having ethical principles and that it was the right thing to do, regardless of the outcome. Which ethical theories are being applied by the creative director and non-executive director (in that order)?
A normative, instrumental B deontological, teleological C teleological, deontological D instrumental, normative
10 .Sasha, an audit assistant for BA & Co, a firm of certified chartered accountants, reports to the ethical partner that his wife works as the personal assistant to the R&D manager at a new client. The partner informs Sasha that this would be a breach of the ACCA Ethical Code and that he will not be assigned to the audit of that client. What breach of the ACCA code is the partner referring to?
A Integrity B Objectivity C Confidentiality D There is no breach
